Let's make something together.

Hi there, and thanks again for your interest in working together! As your design partner of choice, it's my job to ensure that our relationship is healthy and productive. In order for that to happen, there are a few things we should discuss first. It's no accident that a client "engagement" leads to something a lot like a "marriage" (see what I did there?)

Many professional relationships get off to a bad start simply due to poor communication. Trust me, I've learned the hard way that @@a few minutes of awkward but honest communication up avoids the relationships you don't want and makes the good ones that much better.@@

Please take a moment to carefully review this short primer and fill out the form below. Heck, pass this URL around to anyone else on your team that will be involved, too. If you have any questions, concerns, or suggestions feel free to reach out at any time.


My responsibilities.

Solve your problem.
I believe that graphic design is, above and beyond everything else, an exercise in solving a communication problem. It's not just decoration (although, in some cases, decoration may be a side effect of the solution).

Make creative decisions.
Based on the hard facts and objectives you supply, it is my job to pitch a creative execution that you will love. I always welcome creative input, but ultimately I'm here to crystalize that input into an execution that is professional and sometimes unexpected. 

Be informed and enthusiastic.
I hope you like answering questions, because I will be asking a bunch of them! I want to truly understand your business the way you do, and be as excited about this as you are. Those kinds of intangibles will show in the results.

Be punctual.
I take your deadlines very seriously, and I always do everything in my power to meet them. On the rare occasion that I can't, I'll make it right.

Don't BS the client.
I will not fill your head with theoretical nonsense in order to earn your buy off. I believe that good work speaks for itself, and the true measure of success is how a design solution performs in the real world.

Your responsibilities.

Identify the problem.
A good creative brief is seldom a laundry list of specific design deliverables. Rather, it is the definition of one or more business objectives not currently being met (see "Solve your problem"). You can't declare the diagnosis before you understand the symptoms.

Know your audience.
Who will be looking at the work we create? What do you want them to do as a result, and why? Knowing this is essential, because when the design road gets windy with possibilities, this is our map that brings us back to camp.

Separate personal tastes from your objectives.
Look, no offense here. You may absolutely love the song Don't Stop Believin'. I like it too, but I am absolutely not playing it as background music on your website. Unless of course, you're actually Journey.

Be punctual.
Deadlines are a two-way street, my friend. Doing your part means fewer delays on my part. I will do my best to communicate those deadlines clearly, and make them easy and painless to meet.

Pay on time (please).
On that note, prompt payment is always super awesome. It allows me to keep the lights on, and keeps me focused on your business instead of collecting on the last invoice. 


Still with me? Good.

Please fill out the contact form below, and l'll be in touch shortly.

Primary contact information
This person will be the voice of your company to us. Responsible for providing feedback and signing off on deliverables.
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Name
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Phone
Mobile or office, whatever is the best way to reach you.
Billing contact information
This is the person that we send our invoices to. You can leave this section blank if it's the same person as above.
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Name
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Business information
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Use the space below to mention anything else that we may have missed.